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Return
Policy & Warranty
What is your return policy?
Purchase any of our inflatable
poled camping tents, once it is shipped to you, set it up and try
it inside your home. For whatever reason you are not satisfied with
our tent you can return it. We only ask that you
pay for the return shipping and that we receive the tent in the same
condition as it was shipped to you, in its original carrying bag.
The tent must be shipped back to AirZone within 15 days of you receiving
the product.
What is your Warranty?
The AirZone Recreation tent body has a 12-month manufacturer's warranty
against defects in materials and workmanship. This warranty is only
valid for the original retail purchaser and is not transferable.
This warranty does not cover natural breakdown, material damage
from wear & tear, abuse, weather damage, UV rays, exhausted
zippers, improper care or any alteration to the tent bodies.
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The AirZone Recreation air-poles have
a 12-month manufacturer's warranty against defects in materials and
workmanship. They are guaranteed not to shrink, fade, crack, and are
UV and fire resistant. This warranty does not cover natural disasters,
knife punctures, bullets, animal attacks and improper care or misuse
of the air-poles.
For any warranty issues, you are required
to call and return your tent or air-poles to your place of purchase.
Please ensure that the tent/poles are cleaned for proper visual
inspection. Based on the visual inspection, if within Warranty, the tent or air-poles
have failed or have any defects in materials and workmanship AirZone
Recreation will repair or replace the product free of charge. Proof of purchase will be required.
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